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130YearsofService

EMS Patient Survey Results

The department conducts a survey annually wherein we solicit patient responses from a questionnaire.  The survey is done randomly from our call sheets and kept confidential. A list of patient's names is kept to prevent duplication within the survey period.  During the fifteen year history of the survey, we sent out 300 surveys once a year up to 2011. Since 2012, we have sent out 100 surveys per quarter to individuals who used our ambulance service.

 

To preserve the respondents' confidentiality, not all results can be published. The questionaire format changed in 2011 to support results that could be published publically.   Below are the charts that were created from the responses that can be published for public viewing.

 

Note: Where respondent's declined to answer, a hyphen ( '-' ) has been used to represent these answers.

 

2011 Survey Result Charts

2012 Survey Result Charts

2013 Survey Result Charts

2014 Survey Result Charts

    2015 Survey Result Charts    

                                                        2016 Survey Result Charts                                                        

 

 Future completed surveys will have similar documents created to publish the results.

 

Photo Courtesy of Brandon Sun:

AmbulanceatMVC2012